Working as a Communication Support Worker (CSW) at Remark!

In this video Liam tells us about his job role as a Communication Support Worker (CSW) within the Training team at Remark!.

We have several teams here at Remark! and mine is within the BSL Training team. My job title is CSW/Administrator.

As a CSW, I provide communication support and interpret for the Level 2 tutor, Deborah, who is Deaf.

As an administrator, I’m responsible for our BSL Level 2 courses, Deaf awareness training and interpreting workshops. Therefore my role involves providing communication support and adminstrating the training under my remit.

We offer bespoke Deaf Awareness training to suit the needs of our clients. For example, there could be a company with new Deaf staff members who may be facing communication barriers and we would introduce basic Deaf Awareness to help with communication. We also might provide training to public facing teams and and organsiations, who would like to communicate with their Deaf customers, such as a museum.

I love working here because my role is very varied which means no two days are the same here. My favourite thing about the job is being immersed in Deaf culture and being able to use British Sign language every day.

To check out the current vacancies at Remark!, visit our Work With Us page.

To find out more about our BSL Training courses and workshops visit our Learn BSL homepage.